Providing water damage and mould remediation solutions across Brisbane for residential and commercial properties.
Book Now
Providing water damage and mould remediation solutions across Brisbane for residential and commercial properties.
Providing water damage and mould remediation solutions across Brisbane for residential and commercial properties.

Terms and Conditions, Liability Waiver & Service Disclaimer

Terms and Conditions, Liability Waiver & Service Disclaimer

The 4G Group
Last updated: 13 February 2026

    1. Acceptance of Terms

    By accessing, browsing, or using www.the4ggroup.com.au (“Website”), submitting an enquiry, booking a service, or engaging The 4G Group (“we”, “us”, “our”), you agree to be legally bound by these Terms and Conditions, Liability Waiver, and Service Disclaimer (“Terms”).

    If you do not agree, you must immediately cease using the Website and must not engage our services.

    1. No Professional, Medical or Health Advice

    All information provided on this Website or verbally, in writing, or electronically by The 4G Group is for general information purposes only.

    Nothing provided constitutes:

    • Medical advice
    • Health advice
    • Environmental health advice
    • Building or structural advice
    • Legal advice

    Mould exposure, severity, remediation effectiveness, and health impacts vary significantly. You must seek independent professional, medical, environmental, or building advice before acting on any information provided by us.

    1. No Guarantees or Warranties

    To the maximum extent permitted by law, The 4G Group makes no guarantees, representations, or warranties, express or implied, regarding:

    • The identification, containment, reduction, or elimination of mould
    • Health outcomes or symptom improvement
    • Property condition, air quality, or future mould recurrence
    • Accuracy or completeness of test results or inspections

    All services are provided on an “as is” and “as available” basis.

    1. Pre-Existing Conditions

    You acknowledge and agree that:

    • Mould may exist prior to our inspection or remediation
    • Structural issues, leaks, ventilation problems, or environmental conditions may already be present
    • We are not responsible for identifying every source of mould or moisture

    The 4G Group accepts no liability for pre-existing or hidden conditions, whether discovered before, during, or after services are performed.

    1. Assumption of Risk

    You acknowledge that mould inspection and remediation involves inherent risks, including but not limited to:

    • Airborne particles
    • Property disturbance or damage
    • Health reactions or sensitivities

    By using our Website or engaging our services, you voluntarily assume all risks, known and unknown.

    1. Limitation of Liability

    To the maximum extent permitted by law, The 4G Group, including its directors, employees, contractors, and agents, will not be liable for any loss, damage, injury, illness, or expense arising from:

    • Use of or reliance on this Website
    • Information provided verbally or in writing
    • Services performed or not performed
    • Mould exposure or recurrence
    • Property damage or loss of use

    This includes direct, indirect, incidental, consequential, special, and economic loss, even if foreseeable.

    1. Indemnity

    You agree to fully indemnify and hold harmless The 4G Group from any claims, demands, damages, liabilities, losses, costs, or legal expenses arising from:

    • Your use of the Website
    • Your reliance on any information provided
    • Your engagement of our services
    • Any breach of these Terms

    1. User & Client Responsibilities

    You are solely responsible for:

    • Providing accurate and complete information
    • Disclosing known mould, moisture, or health concerns
    • Ensuring safe and lawful access to the property
    • Removing personal items or valuables prior to service

    We are not responsible for delays, outcomes, or damages caused by incomplete or inaccurate information.

    1. Service Scope & Outcomes

    Our services are limited to the scope agreed at the time of booking.

    We do not guarantee:

    • Permanent mould removal
    • Prevention of future mould growth
    • Compliance with insurance or third-party requirements

    Any additional work requires a separate agreement.

    1. Website Use

    You must not:

    • Misuse the Website
    • Attempt to gain unauthorised access
    • Copy or reproduce content without permission

    We reserve the right to suspend or terminate Website access at any time without notice.

    1. Intellectual Property

    All Website content, branding, text, images, and materials are the exclusive intellectual property of The 4G Group.

    Unauthorised use may result in legal action.

    1. Third-Party Links

    The Website may contain links to third-party websites. We accept no responsibility or liability for third-party content, accuracy, or practices.

    1. Privacy

    Use of this Website is also governed by our Privacy Policy.

    1. Termination

    We may refuse, cancel, or terminate services or Website access at our sole discretion without liability.

    1. Governing Law

    These Terms are governed by the laws of Australia.

    You submit to the exclusive jurisdiction of the Australian courts.

    1. Contact Details

    The 4G Group

    Email: admin@the4ggroup.com.au

    Phone: 0456 555 602